Welcome to Tiana Cookz. By using our website and purchasing our kitchen appliances, you agree to comply with the following terms and conditions.
1. General
- All products and services offered on this website are subject to availability.
- We reserve the right to modify these terms at any time without prior notice.
2. Orders and Payment
- We accept Cash on Delivery (COD) only.
- Orders are confirmed once our team contacts you to verify the order details.
- The customer is responsible for providing accurate delivery information.
3. Shipping and Delivery
- Delivery times may vary depending on your location.
- We are not responsible for delays caused by third-party courier services.
- Please inspect your products upon delivery and report any issues immediately.
4. Returns and Refunds
- Since we operate on a COD basis, refunds are applicable only for defective or damaged products.
- To request a return or refund, contact us at [email protected] within 7 days of delivery.
- Refunds will be processed after inspection of the returned item.
5. Product Information
- We make every effort to display accurate product descriptions, images, and specifications.
- Minor variations in color, size, or design may occur and do not constitute a defect.
6. Limitation of Liability
- Tiana Cookz is not liable for any direct, indirect, incidental, or consequential damages arising from the use or inability to use our products.
7. Privacy
- Your personal information will be handled in accordance with our Privacy Policy.
Contact Us
For any questions regarding these Terms and Conditions, please contact us at:
Email: [email protected]