At Tiana Cookz, we are committed to delivering your kitchen appliances safely and on time. Please read our shipping policy carefully:
1. Order Processing Time
- All orders are processed within 1–2 business days after confirmation.
- Orders are only confirmed once our team verifies your Cash on Delivery (COD) details.
2. Shipping Time
- Standard delivery usually takes 3–7 business days depending on your location.
- Delivery times may vary due to regional differences, holidays, or unforeseen circumstances.
3. Shipping Charges
- Shipping charges, if applicable, will be displayed during the order confirmation process.
- Free shipping offers may apply based on promotions or order value.
4. Order Tracking
- Once your order is dispatched, you will receive a confirmation message with tracking details, if available.
5. Delivery Issues
- Please ensure that your delivery address and contact details are accurate.
- If a package is returned due to incorrect details or unavailability, additional shipping charges may apply.
- For any delivery-related issues, contact us immediately at [email protected].
6. Lost or Damaged Items
- We are not responsible for delays or damages caused by third-party courier services.
- In case of damaged or lost items, please report within 3 days of delivery to be eligible for a replacement or refund.
Contact Us
For any shipping inquiries, please contact:
Email: [email protected]